Introduction to services
Services formalize the work your company staff, your external suppliers and even your clients can and do perform. A service very typically is:
The type of work such as translation, revision, proofreading etc.
A source language and a target language. The languages can also say “Any language” if the work is valid for any language. Some work may not require a target language at all and operate on the source content only.
Cost details. Examples: 0.20 EUR per word, 0.60 USD per each 100 characters, 5 EUR per page, etc.
And many more details
Services can be defined on company level, by means of price lists, or on person/user level. Price lists group services provided by supplier companies:
Supplier companies own price lists to sell services to your company
Your company (“My company” or “master company”) owns price lists to sell services to clients
Clients can be assigned all or selected price lists from the master company
Services can further be defined on person level:
Inhouse workers: To list the services a specific user provides. Here the master default price list is used for discount calculation. Costing is possible to calculate the cost of inhouse work.
Client workers: This is useful when you want to involve a client in workflows such as for validation of a translation. Costing features are switched off for this case.
Supplier workers: We do not support this case. Services of supplier companies are defined in the supplier price lists.