If you forget your password
If your sign-in to Wordbee Translator fails, notice that there is a Forget your password? link. Click on this link and you will be redirected to the I forgot my password page.
After having completed the fields and clicked on Remind me! you will receive an email with a link to reset your password.
PLEASE NOTE: Older platforms require both Account ID and User ID to reset your password, while newer platforms only require the User ID.
Older platforms
![](../__attachments/712624/image2015-11-16%209:15:17.png?inst-v=f02cf6a6-31fd-41b0-a49b-62bb6931cfb8)
Newer platforms
![](../__attachments/712624/image2019-4-17_16-16-23.png?inst-v=f02cf6a6-31fd-41b0-a49b-62bb6931cfb8)