Question
What is the limitation on the data storage and the retention period for online data?
Answer
Every user/license gets 1 GB of storage. For example: if you have a license subscription for 50 users, we will allocate 1GB x 50 = 50 GB workspace. If you need more, you can buy extra storage: 250 MB, 1 GB, 50 GB.
Projects follow a data retention policy. Projects that have not been used for the retention period of your subscription plan are permanently deleted: 2 years for the Freelance, Essential and Smart plans, 3 years for Infinity, and a custom period for Enterprise. Your platform administrators are warned by email before any deletion, and a zip file of each deleted project can be downloaded for at least 30 days. See Project Archiving and Data Retention.
Other data, such as translation memories and termbases, stays on our servers as long as you subscribe to the service. As a paid service, we can also send a regular data dump to your SFTP server (SSH File Transfer Protocol). When you terminate the contract with Wordbee, you can download all your resources from the platform.